Guide · Troubleshooting

Video link not downloading? Causes and fixes

What each NoBsDL error message means, and what you can do about it — from private videos to file-size limits.

First check: open the link in a private browser window. If you can't watch the video there without logging in, NoBsDL can't download it either.

"This URL is not supported"

The link isn't to a single public video on a supported site. Paste the video's own page, not a profile, channel, search page or login page.

It's a channel or search link

Open one video and copy its link. For a whole YouTube playlist, use the playlist downloader.

A shortened share link fails

Some short links (for example TikTok's vm. links) don't always resolve. Open it in a browser first and copy the full video address.

The video is embedded on another site

Paste the original site's video page, not the page that embeds it.

The video isn't public

What you seeWhat it meansWhat to do
Private, restricted or requires loginThe owner limited who can watch itNothing on our side — only public videos work
Members-only or age-restricted (YouTube)YouTube requires a signed-in accountThese can't be downloaded here
Unavailable, region-blocked or deletedThe source no longer serves it at that linkCheck the link still plays; find a working copy
Uses DRM protectionThe stream is encrypted by the siteDRM-protected video can't be downloaded

Live streams

Size and usage limits

MessageWhyFix
File too large for the free limitFree video files go up to 500MB, MP3 up to 100MBPick a lower resolution or 128 kbps MP3, or use Supporter access (2GB)
"You already have 3 downloads in progress"Up to three downloads run at once per connectionWait for one to finish
"Too many lookups in a short time"Many different links were looked up quicklyWait the number of seconds shown, then retry
Free limit of downloads per hour reachedFree downloads are capped per hour per connectionTry again later — the message says when
"This exact format is not available anymore"The source changed its formats since the lookupPick another quality or look the link up again

Temporary problems

Messages like "YouTube is temporarily limiting requests from our servers", "the source platform timed out" or "the download was interrupted" are short-lived. Wait a few minutes and try the same link again.

On a phone, keep the page open until the download starts. Closing the tab while the file is being prepared means starting again.

Frequently asked questions

Why does a video play for me but not download?

You may be logged in to that site. NoBsDL can only download publicly available videos, so private, members-only and login-only videos don't work.

Why is only one quality listed?

NoBsDL lists only what the source serves. Some videos are uploaded in a single quality, and some sites serve one combined file.

Why is there no MP3 option?

The media may have no sound, or audio couldn't be extracted from that link.

My download didn't start on my phone. What now?

Keep the tab open until the download starts, then look in Files → Downloads on iPhone or the Downloads folder on Android. Guides: iPhone, Android.

Start over: paste a link · download a video from a link